October 9, 2020
Soulistic Hospice 18
Calle Iglesia Tubac, AZ 85646
Attn: Ms. Goodman,
Thank you to Soulistic Hospice and your team members.
I would like to take this opportunity on behalf of the Zepeda Family thanks all
of the team at
the Soulistic Hospice Program.
On June 2020, my mother in law after being released from the hospital was placed
in hospice. From
the time that she was placed in hospice, we were informed that her health would
begin to
deteriorate and that she had between 1 month and 2 years to live. My wife was
provided with
telephone numbers to several hospice programs whom service the Santa Cruz County
area. We were
asked to request information from each of the companies to make a decision as to
who would help
us take care of my mother in law in her finally stages of life. This was an
extremely difficult
decision to make.
While talking to various people, we were informed that Soulistic Hospice had some
very dedicated
people working for their program whom provided a higher level of care than any
other program in
the state of Arizona. Some of the people who provided this information are
people who themselves
work for both the State of Arizona, people whom loved ones have been cared for
by Soulistic
Hospice, Doctors in the Santa Cruz County Community, and Doctors/Nurses for the
hospital where
my mother in law was attended to in Tucson, Arizona. After contacting the
different programs and
making the difficult decision, my wife chose to contact Soulistic Hospice. From
the moment we
picked up the phone and spoke to your social worker, we noticed the level of
care that your
company provides. She was compassionate and very informative about the program
and the level of
care that the program provided. She explained to my wife and I, how the program
worked, what was
provided and how the team would care for my mother in law at our home. She
explained what to
expect and told us that we could pick up the phone at any time and ask for
guidance if we had
any questions.
When we met your nurses at our home for the first time, both were very caring,
loving, and
dedicated to providing the best care for my mother in law. Throughout the care
of my mother in
law, they also showed the level of professionalism and compassion they felt for
she and my
family. By far they treated my mother in law as if she was their own
grandmother, parent, or
sibling during this time. Both were exceptional in their care.
When it comes to your CNA, the words that come to mind which best describe her
are compassionate,
loving, caring, dedicated, and most than anything professional. She took care of
my mother in
law as if she was her own mother. Her always happy attitude brings out the best
person in her
and made these difficult times easier. She would always tell us what to expect
and is willing to
help and take exceptional care of her patients.
There were times that both your nurse and CNA would call on their days off just
to ask how my
mother in law was doing or if we needed anything. They were always interested in
knowing how she
had awoken and if she was doing well. Not only were they concerned about her but
they too were
concerned about how my wife was doing. They would continuously ask her if she
needed anything
and if she was okay. They would always offer her help if needed.
All of the Soulistic Hospice employees whom cared for my mother and law brought
the name of
Soulistic Hospice to a higher professional level. The Zepeda family is extremely
thankful with
your employees and Soulistic Hospice because in these difficult times, you all
made it easier to
cope with the much difficult times that we were experiencing.
Thank you for everything you did for our family during these times. We now know
that we made the
best decision by contacting Soulistic Hospice.
Respectfully,
The Zepeda Family